Effective Date: September 1, 2024
By accessing or using the NETPIPO platform ("Service"), you agree to comply with and be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Service.
NETPIPO is a SaaS platform designed to be a one-stop center for all human resources management needs, including payroll, attendance, vacation management, and more. Our Service is provided to companies based in Rwanda. By using our Service, you acknowledge that it is intended for use within Rwanda, and if you are using it internationally, you must ensure that your use complies with the laws of your country. NETPIPO is not liable for any violations of laws outside Rwanda.
To use certain features of our Service, you must register for an account. You agree to provide accurate and complete information during the registration process and to update your information as necessary to maintain its accuracy. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
As a user of our Service, you agree to:
All content, trademarks, logos, and intellectual property rights on our platform are owned by or licensed to NETPIPO. You may not use, reproduce, modify, or distribute any content from our Service without our prior written consent.
NETPIPO operates on a subscription basis. You agree to pay all applicable fees for the use of our Service as described during the subscription process. We reserve the right to change our fees at any time, but you will be notified of any changes before they take effect.
Refund Policy: We do not offer refunds for monthly subscriptions, as the payment covers the service provided during that month. However, if you have paid for an annual subscription and choose to cancel before the end of the 12-month period, you will be eligible for a prorated refund based on the remaining months.
We may terminate or suspend your access to the Service at any time, without prior notice or liability, if you breach these Terms or for any other reason. Upon termination, your right to use the Service will immediately cease. You may also terminate your account at any time by following the instructions on our platform.
The Service is provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.
To the maximum extent permitted by law, NETPIPO and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of or inability to use the Service.
You agree to indemnify and hold NETPIPO, its affiliates, officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, including legal fees, arising out of your use of the Service, your violation of these Terms, or your violation of any rights of another party.
We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part of it) with or without notice. We will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Service.
These Terms are governed by and construed in accordance with the laws of Rwanda, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or the use of the Service will be resolved exclusively in the courts of Rwanda. International users must ensure that their use of the Service complies with their own country’s laws, as NETPIPO is not liable for any violations by international users.
We may update these Terms from time to time to reflect changes in our practices or the law. We will notify you of any significant changes by posting the new Terms on our website and updating the effective date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
We take your privacy seriously. Our Privacy Policy explains how we collect, use, and share your personal information when you use our Service. By using the Service, you agree to the terms of our Privacy Policy.
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security. You are responsible for maintaining the security of your account credentials.
If you upload, post, or share any content on our platform, you retain ownership of that content. However, by sharing content, you grant NETPIPO a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and distribute such content in connection with the operation and promotion of the Service. You are responsible for ensuring that your content does not infringe on the rights of others and complies with all applicable laws.
Our platform may contain links to third-party websites or services that are not owned or controlled by NETPIPO. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. You access such websites or services at your own risk, and you should review their terms and policies.
While using the Service, you agree not to:
By using our Service, you consent to receive communications from us electronically. We will communicate with you by email, SMS, or by posting notices on our platform. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
NETPIPO will not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure is due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, strikes, lockouts, or other labor disturbances, power failures, or interruptions in telecommunications or internet services.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalid or unenforceable provision will be deemed modified to the extent necessary to make it valid and enforceable.
The failure of NETPIPO to enforce any right or provision of these Terms will not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of NETPIPO.
You may not assign or transfer these Terms, by operation of law or otherwise, without NETPIPO's prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. NETPIPO may freely assign or transfer these Terms without restriction.
These Terms, together with our Privacy Policy and any other legal notices published by NETPIPO on the platform, constitute the entire agreement between you and NETPIPO regarding the Service. These Terms supersede any prior agreements or understandings, whether written or oral, between you and NETPIPO relating to the Service.
If you have any questions about these Terms or need further information, please contact us at: